Privacy Policy

We collect information that you provide directly to us, as well as information automatically collected when you use our services.

Information You Provide

• Contact Information: Name, email address, phone number when you fill out forms or book discovery calls
• Project Information: Details about your startup, business goals, and technical requirements when discussing projects
• Payment Information: Billing details for project payments (processed securely through third-party payment processors)
• Communications: Any messages or inquiries you send us

Automatically Collected Information

• Usage Data: Pages visited, time spent on pages, links clicked
• Device Information: Browser type, operating system, device identifiers
• Location Data: General location information (country/region) derived from IP address

We use the information we collect to provide, maintain, and improve our services:

• Respond to your inquiries and provide customer support
• Schedule and conduct discovery calls and consultations
• Process payments and deliver invoices
• Send you important updates about our services
• Understand how you use our website to improve user experience
• Analyze trends and gather aggregate data for business insights
• Detect and prevent fraudulent transactions and abuse
• Comply with legal obligations

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting business, or servicing you
• Legal Requirements: We may disclose information when required by law or in response to valid requests by public authorities
• Business Transfers: Information may be transferred as part of a merger, acquisition, or sale of company assets
• Consent: We may share information with your explicit consent

We require all third parties to respect the security of your personal information and treat it in accordance with the law.

We use cookies and similar tracking technologies to enhance your browsing experience.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
• Marketing Cookies: Used to track visitors across websites for advertising purposes
• Functionality Cookies: Remember your preferences and settings

Managing Cookies

You can control or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of our website.

We implement appropriate security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Limited access to personal information by authorized personnel
• Regular security audits and monitoring
• Encrypted storage of sensitive data

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Opt out of marketing communications at any time
• Data Portability: Request your data in a machine-readable format
• Restriction: Request restriction of processing your personal information

To exercise any of these rights, please contact us at hello@firstmiledev.com.

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties.

We use the following third-party services:

• Google Analytics: Website analytics and performance monitoring
• Microsoft Clarity: User behavior analytics
• Calendly: Scheduling and booking discovery calls
• Stripe: Payment processing
• Tawk.to: Live chat functionality

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us: